PRIVACY POLICY

1. Introduction

Xephix Technologies Private Limited ("Xephix", "we", "our", or "us") is committed to protecting the privacy and personal data of individuals who interact with our website, services, and products.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you visit our website, contact us, or use any services offered by Xephix. This policy applies to all current and future websites, applications, platforms, and services operated by Xephix Technologies Private Limited.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Voluntarily

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Company or organization name
• Message content or enquiry details submitted through contact forms, email, or other communication channels

Providing this information is optional; however, certain services or responses may not be possible without it.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the website
• Referring or exit URLs

This information is collected using cookies, logs, or similar technologies and is used primarily for analytics, performance monitoring, and security purposes.

3. How We Use Your Information

We use the information collected for the following purposes:

• To respond to enquiries, requests, or communications
• To provide, operate, and improve our services and offerings
• To maintain website functionality and performance
• To ensure security, prevent fraud, and detect misuse
• To comply with applicable laws, regulations, and legal obligations

We do not sell, rent, or trade personal data to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to:

• Enable essential website functionality
• Analyze website traffic and usage patterns
• Improve user experience and performance

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Use of Artificial Intelligence and Automation

Xephix may use artificial intelligence (AI), machine learning (ML), or automated systems internally to support service delivery, improve efficiency, or enhance product functionality.

Unless explicitly stated otherwise:

• Customer or visitor data is not used to train public or third-party AI models
• Any AI-based processing is limited to internal, controlled, and purpose-specific use
• We do not use AI for automated decision-making that produces legal or similarly significant effects on individuals

6. Data Sharing and Disclosure

We may share information only in the following limited circumstances:

• With trusted service providers who assist us in operating our website or services (such as cloud hosting, analytics, or email services), subject to confidentiality obligations
• When required by law, regulation, court order, or government authority
• To protect the rights, property, or safety of Xephix, our users, or others

We do not disclose personal data for advertising or marketing by third parties.

7. Data Storage and Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. Access to personal data is restricted to authorized personnel only.

While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.

You may request deletion of your personal data, subject to applicable legal or contractual obligations.

9. Your Rights

Subject to applicable Indian laws, including the Digital Personal Data Protection Act, 2023, you may have the right to:

• Request access to personal data held about you
• Request correction of inaccurate or incomplete data
• Request deletion of personal data
• Withdraw consent where processing is based on consent

Requests may be submitted using the contact details provided below.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. International Data Transfers

While Xephix is based in India, information may be processed or stored using infrastructure or service providers located outside India. In such cases, we take reasonable steps to ensure appropriate safeguards are in place.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised "Last updated" date.

Continued use of our website or services after changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, you may contact us at: